Frequently Asked Questions
Everything you need to know about your Delta Key Co. experience.
How long does shipping take for mechanical keyboards and parts?
Standard shipping typically takes 3-5 business days within the continental US. For international orders, please allow 10-14 business days depending on customs processing.
What is your return policy for electronic components?
We offer a 30-day return policy for all sealed and unused electronics. Please note that switches and keycaps cannot be returned once they have been installed or soldered.
Do your products come with a manufacturer warranty?
Yes, all Delta Key Co. hardware products include a 1-year limited warranty covering manufacturing defects and internal component failure under normal use.
Are your keycaps compatible with all mechanical switches?
Our keycaps are designed for MX-style stems, which are the industry standard for brands like Cherry, Gateron, and Kailh. Please check the product description for specific layout compatibility.
Do you offer bulk discounts for office setups or custom builds?
We do provide volume pricing for orders of 10 units or more. Please contact our corporate sales team at [email protected] for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.